Why some sections are locked
Every successful sign-in opens the common Home. Without a player profile, player mode can browse the available player, team, and pracc catalogs. My Team and Requests stay hidden until you create a player profile. If you have a coach profile, coach mode shows My Teams and Requests; in player mode, the account card opens its menu and keeps you on the current page. You can create a player profile from Home or the role switcher, and navigation remains available during onboarding.
A completed profile for the relevant role is required for smart ranking and compatibility, Favorites, publishing and responding to praccs, teammate requests, contacts and game-profile links, chat, blocking, hiding, notes, ratings, reputation, team actions, and other social actions.
Check in order:
- Is email confirmed if you registered with email?
- Is the player profile finished?
- Are required fields filled?
- Is the account restricted or the profile deleted?
- Is search visibility on if the action needs search?
If the UI shows a specific lock reason, follow it. If nothing changes after updates, sign in again and contact support.
Some features may be temporarily off for everyone. In that case they should not appear as available sections.
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